Welcome to TINYO! By using our website and purchasing our products, you agree to the following terms and conditions:

 

1. General Information

• TINYO is an online retail platform specializing in baby products. All transactions, including browsing, purchasing, and returns, are subject to these terms.
• TINYO reserves the right to update or modify these terms at any time, with updates taking effect immediately upon posting on the site.

2. Products and Availability

• While we strive to keep our inventory updated, product availability is subject to change. In cases of out-of-stock items, TINYO will inform customers promptly and may offer alternatives or a refund.
• Product descriptions, images, and prices are presented as accurately as possible, though we cannot guarantee complete accuracy in all cases due to website limitations.

3. Pricing and Payment

• All prices are listed in BDT and include applicable taxes unless otherwise specified.
• TINYO accepts major credit cards, PayPal, and other designated payment methods. Payment must be completed before shipment.
• In the case of a pricing error, TINYO reserves the right to cancel the order and offer a refund or adjustment.

4. Shipping and Delivery

• hipping costs are calculated based on delivery location, order size, and selected shipping method.
• Delivery timelines are estimates; delays may occur due to unforeseen circumstances. TINYO is not responsible for delays once an order has shipped.
• TINYO ships within designated regions; any orders placed for regions outside our service area may be canceled and refunded.

5. Returns and Refunds

• TINYO accepts returns of unused, undamaged items within 24 hours of delivery. To initiate a return, please contact our customer service team.
• Refunds will be issued to the original payment method within 07 business days after the returned items are inspected and approved.
• Certain items, including sale items and personal care products, are non-returnable for hygiene and safety reasons.

6. Privacy and Data Security

• TINYO is committed to protecting customer privacy. We collect and store personal information solely for processing orders, improving our services, and communicating with customers.
• We do not share, sell, or disclose personal information to third parties, except as necessary for order fulfillment or as required by law.

7. Intellectual Property

• All content, images, logos, and trademarks on the TINYO website are owned by TINYO and may not be used, reproduced, or distributed without our written permission.

8. Limitation of Liability

• TINYO is not liable for any indirect, incidental, or consequential damages arising from the use or inability to use our products, except as explicitly stated in our product warranty policies.
• Our liability is limited to the purchase price of the product in question.

9. Governing Law

• These terms and conditions are governed by the laws of Bangladesh. Any disputes or claims arising from these terms shall be resolved in our jurisdiction’s courts.

10. Contact Information

• For any questions regarding these terms or your purchase, please contact TINYO’s customer service team at office hours.
• Thank you for choosing TINYO. We are dedicated to making your shopping experience positive and ensuring you and your baby enjoy our products safely and happily.