Welcome to TINYO! By using our website and purchasing our products, you agree to the following terms and conditions:
- General Information
- TINYO is an online retail platform specializing in baby products. All transactions, including browsing, purchasing, and returns, are subject to these terms.
- TINYO reserves the right to update or modify these terms at any time, with updates taking effect immediately upon posting on the site.
- Products and Availability
- While we strive to keep our inventory updated, product availability is subject to change. In cases of out-of-stock items, TINYO will inform customers promptly and may offer alternatives or a refund.
- Product descriptions, images, and prices are presented as accurately as possible, though we cannot guarantee complete accuracy in all cases due to website limitations.
- Pricing and Payment
- All prices are listed in BDT and include applicable taxes unless otherwise specified.
- TINYO accepts major credit cards, PayPal, and other designated payment methods. Payment must be completed before shipment.
- In the case of a pricing error, TINYO reserves the right to cancel the order and offer a refund or adjustment.
- Shipping and Delivery
- hipping costs are calculated based on delivery location, order size, and selected shipping method.
- Delivery timelines are estimates; delays may occur due to unforeseen circumstances. TINYO is not responsible for delays once an order has shipped.
- TINYO ships within designated regions; any orders placed for regions outside our service area may be canceled and refunded.
- Returns and Refunds
- TINYO accepts returns of unused, undamaged items within 24 hours of delivery. To initiate a return, please contact our customer service team.
- Refunds will be issued to the original payment method within 07 business days after the returned items are inspected and approved.
- Certain items, including sale items and personal care products, are non-returnable for hygiene and safety reasons.
- Privacy and Data Security
- TINYO is committed to protecting customer privacy. We collect and store personal information solely for processing orders, improving our services, and communicating with customers.
- We do not share, sell, or disclose personal information to third parties, except as necessary for order fulfillment or as required by law.
- Intellectual Property
- All content, images, logos, and trademarks on the TINYO website are owned by TINYO and may not be used, reproduced, or distributed without our written permission.
- Limitation of Liability
- TINYO is not liable for any indirect, incidental, or consequential damages arising from the use or inability to use our products, except as explicitly stated in our product warranty policies.
- Our liability is limited to the purchase price of the product in question.
- Governing Law
- These terms and conditions are governed by the laws of Bangladesh. Any disputes or claims arising from these terms shall be resolved in our jurisdiction’s courts.
- Contact Information
- For any questions regarding these terms or your purchase, please contact TINYO’s customer service team at office hours.
- Thank you for choosing TINYO. We are dedicated to making your shopping experience positive and ensuring you and your baby enjoy our products safely and happily.